MadCap is an industry-standard and leading documentation software company known mostly in the technical communication community for their flagship product MadCap Flare. Many of the world’s largest companies build their websites and documentation with MadCap Flare. MadCap strives to be the world’s premier software developer for technical communicators, documentation teams, and content developers as their products are used to create user support sites, online help, corporate intranets, knowledge bases, policy & procedure manuals, video tutorials, training guides and more. MadCap has partnered with STC Carolina in the past, providing MadCap Flare training, and offering generous trial-licenses to our mentees (not something they do often). To learn more about this partnership, visit our Mentoring page.

Duke Continuing Studies has provided courses and certificate programs to thousands of people annually since 1999. Our Technical Writing program has been in existence for over 15 years and is designed and taught by some of the best in the business, locally anyway! The program meets weekly for five months in our Durham, NC office and teaches the key skills needed to be a technical writer. Students will learn information architecture, information development, essential grammar skills and tools (like MadCap Flare) needed to work in the industry, and will come away with a very well-rounded skillset in Technical Writing.

Extreme Networks is a San Jose, California based company that manufactures wired and wireless networking equipment and the software that runs on it. A team of technical writers across the globe create product documentation using DITA and MadCap Flare. With the Information Development department centered at the Raleigh office, Extreme has been a strong supporter of STC Carolina and the technical writers there are encouraged to volunteer, present, and attend the STC Summit.