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The Carolina Chapter of the Society for Technical Communication (STC) serves members in the Triangle (Raleigh-Durham-Chapel Hill) area of North Carolina and Foothills region of South Carolina. Read more... Subscribe to ourcalendar of events:FeedBurner   Upcoming Events: Don't forget to subscribe to our announcement mailing list!

Technical Communication Summit Start: Sunday, May 20, 2012 12:00:00am EDT End: Wednesday, May 23, 2012 11:59:59pm EDT The Technical Communication Summit, the annual conference of the Society for Technical Communication, will be held May 20-23, 2012 in Chicago-Rosemont, IL.

Last day for Advanced STC Summit registration Start: Friday, May 11, 2012 12:00:00am EDT End: Friday, May 11, 2012 11:59:59pm EDT Today is the last day to register for the STC Summit at __Advance__ rate.

Last day for Early Bird STC Summit registration Start: Friday, March 30, 2012 12:00:00am EDT End: Friday, March 30, 2012 11:59:59pm EDT Today is the last day to register for the STC Summit at __Early Bird__ rate.

Final day to vote in STC election Start: Friday, March 23, 2012 12:00:00am EDT End: Friday, March 23, 2012 11:59:59pm EDT The 2012 STC Election will take place __Friday, 2 March__, through __Friday, 23 March__. {img src=http://www.stc.org/images/stories/election/2012/graphics/election-logo-2012b.jpg width="450" alt="STC Election" link=http://www.stc.org/election/}

Clear and consistent communication can help you save costs and improve your customer experience. Learn how with the live Web seminar Simplified Technical English, presented by Berry Braster on Tuesday, 7 February from 9:00-10:00 PM EST (GMT-5). Simplified Technical English (STE) is a method of writing that makes technical English easy to understand. The adaptation [...]

The 2012 STC Election will take place Friday, 2 March, through Friday, 23 March. The following Society-level offices will be filled: Vice President Secretary Director (two positions to be filled) Nominating committee (two positions to be filled) For details, visit the STC election page at http://www.stc.org/election.

The 2012 STC Election will take place Friday, 2 March, through Friday, 23 March. The following Society-level offices will be filled: Vice President Secretary Director (two positions to be filled) Nominating committee (two positions to be filled) For details, visit the STC election page at http://www.stc.org/election.

Company: Polytron, Duluth, Georgia Education: Bachelor of Science, Arts or Business degree with knowledge of engineering or science. Experience: Minimum of 3 years experience writing end user manuals for both technical and general audiences in an engineering or manufacturing company. Previous experience as a technical writer in food, beverage or consumer products packaging and processing [...]

As we announced via email last week, the website for the 2012 STC Election is now live on the main STC site. Do you know the candidates running for Vice President, Secretary, Director, and the Nominating Committee? There is a photo, biography, candidate statement, links, and more on each candidates page. The election opens Friday, [...]

Actually, not quite. Like a superhero returning more powerfully from a brush with the end, STC-Montreal will be transformed.

Thanks once more to the chapter and SIG leaders for filling Your Friendly Neighborhood Blogger in on what’s going on in their neighborhoods. Click the Community Events tab above to see the full listing, in chronological order and with links where provided, or see the list below the jump. If you’re a community leader and didn’t get my email, or [...]

Resume Review and Networking EventJoin us for our February networking event, and maybe find a job. Enjoy some appetizers, buy a drink, and mingle with other technical communicators and recruiters. Meet new people. Reconnect with others. Bring business cards. Bring your resume! Recruiters will tell you how to improve it. And you might be the person they need for a job.

A Community Affair is a new series here on STCs Notebook of postings from the Community Affairs Committee. Todays post is by Bethany Bowles and Dan Voss, CAC Student Outreach co-leads. 2012: “Year of the Student Member” in STC! Two-thousand twelve is a great year to be a student member of STC. “Why is that?” you ask. [...]

DJ Cline reports on the January SVC Meeting.

We often find that we need to convert from one tool to another for a variety of reasons. Get the information you need to make the conversion go smoothly with the live Web seminar Best Practices Converting From Tools, presented by Ed Marshall on Wednesday, 1 February, from 1:00-2:00 PM EST (GMT-5). All of us [...]

Elections for 2012 have ended but only some of the results are in at this point. VP and Treasurer positions had nominations via write-in and those persons have yet to comment, so announcements have been delayed while we wait to hear from the nominees. On the other hand, its official, the new STC Executive Council President [...]

STC Silicon Valley Chapter is happy to announce that the chapter web site won an award at the STC Touchstone Awards held in Berkeley on January 21. Here is DJ Clines report on the event.

The Brainyard delves into how social media changes technical communication.   Certification Commission chair Steve Jong spoke with Tom Johnson of I’d Rather Be Writing recently in an in-depth interview about certification. Check it out on Tom’s blog.   Larry Kunz discusses the concept of “craftsmanship” in technical communication and ponders if there might be a market [...]

Join highly rated STC Summit presenter Marta Rauch on Tuesday, 31 January, from 9:00-10:00 PM EST (GMT-5) for the live Web Seminar Successful Strategies for Continuous Improvement. In this webinar, youll learn proven strategies for continuous improvement to products and processes. Gain valuable tips, practical insights, and best practices for increasing customer satisfaction and raising [...]

February Council meeting will be Tuesday, February 7th at 6:00 p.m. at Home Depot. Please RSVP so I can alert security to let you in. We will provide refreshments/light dinner. Roberta Heinlein 770-433-8211 x19827 Roberta_Heinlein@homedepot.com

In response to member requests, STC now accepts the Discover Card for online payments! This is in addition to the previous cards accepted, Visa, MasterCard, and American Express. The Discover card is accepted for any online STC purchase, whether its membership, the conference, or education. Simply select Discover in the dropdown menu on your payment [...]

February speaker Joe Welinske tells you how to raise your own visibility. New link to presentation and other goodies from the fine folks at Software User Assistance. The program meeting went on as planned, and only mildly affected by snow and cold. The speaker presented from the comfort of his office and half the registered attendees opted to watch the presentation from their same homey comforts. In-person attendees enjoyed refreshments and networking. The presentation is filled with takeaway ideas and available to everyone: http://writersua.info/quHi0t Code: 4523

Long manuals are outdated, ineffective ways to teach people software. The quick reference guide, with strong visuals and a magazine-like layout, is something that end-users, project managers, and just about everyone absolutely loves.

Brickstream Corporation (Atlanta, GA) is looking for a Technical Writer who can help in the following capacities: Develop overall documentation strategy for new and existing products and services based on business objectives, customer research, and usability testing Create and maintain an information products development plan, including tasks, deliverables, and milestones Design and create documentation, consisting of [...]

Condensing a manual into an attractive quick reference guide requires a poet’s precision with language, but it also requires you to exercise skill with visual design and page layout. These short guides blend marketing with instruction, allowing you to combine text with images to pull readers into the content. Join Tom Johnson for the live [...]

At the end of last year we surveyed our members about our regular Watercooler Webinar chats and what topics you’d like to discuss in 2012. We had 18 respondents. Most people replied that they would prefer to discuss internationalisation and global work issues (82%) covering producing documentation for international audiences and working with teams/companies located [...]

Mobile tech has its share of confusing new jargon and concepts. Getting them wrong may be harmless … or it might lead to buying the wrong tool, hiring the wrong person, or going off in the wrong strategic direction.

Company:     a TEKstystems client in the Solar Energy industry Location:       Tempe, AZ Type:              contract Duration:       6 months with potential extension Rate:              $60,000  $65,000/year Overview This company is a leader in the Solar Energy field. They manufacture thin film solar panels and build and maintain solar power plants throughout the world. They have a [...]

Like any new technology, mobile has its share of confusing new jargon and concepts. Getting them wrong may be harmless & or it might lead to buying the wrong tool, hiring the wrong person, or going off in the wrong strategic direction. Get the introduction you need with the live Web seminar Introduction to the [...]

Education Bachelor of Science, Arts or Business degree with knowledge of engineering or science. Experience Minimum of three years experience writing end user manuals for both technical and general audiences in an engineering or manufacturing company. Previous experience as a technical writer in food, beverage or consumer products packaging and processing a plus. Must have knowledge [...]

With regret, the STC-Montreal administrative council will present a resolution to dissolve the chapter at a general meeting. We will ask the attending membership to vote on the resolution.

The application of technical communication skills to the development of software user assistance has grown immensely in the past twenty years. This specialization is very fulfilling and challenging and technical communicators are finding their role in the software development process to be increasingly valued. User assistance is much more than Help. It encompasses a wide range [...]

Happy New Year, Phoenix Chapter members and affiliates! We hope that 2012 finds all of you doing well and that this new year brings you exciting challenges. This article presents plans and activities for 2012.

Revised dates for the 2012 elections were announced this past Thursday. Elections will take place January 23rd  January 30th. There are three open elected positions and several non-elected volunteer positions currently open. These are the elected positions: President Vice President Secretary Anyone interested in running for one of these positions should submit a Statement of [...]

Harold Quesnel reports on Manny Gordon's "Technical Writing 101" workshop, and says it was an educational and exciting experience.

This webinar walks you through how to prepare software, your system, and yourself to give the best possible demonstration for your audience. Join STC on Tuesday, 17 January, for The Art of the Demo.

Job Title: Technical Writer/Editor III Location: Atlanta, Georgia Job Description: Summary: Responsible for performing usability testing with clients on documentation and utilizing feedback to improve documentation and standards. Selects the appropriate media and distribution methods, develops communications that persuade and influence Client audience. Essential Duties and Responsibilities: • Assesses and tests application screens within the [...]

ADP, Inc. (Alpharetta, GA)  Hiring Technical Writers Do you have a great background in Communication and Writing? Have you always thought the field of technical writing would be exciting? These two (2) opportunities are a great way to gain entry into an amazing company that offers career growth and long term opportunity! In this [...]

On Tuesday, January 31, join the STC Europe SIG and STC France Chapter for a webinar on design and typography for technical communication with STC member and quality expert, Alice Jane Emanuel. This 1-hour session will introduce you to best practices in design and typography for technical communication and will include plenty of practical advice [...]

We have three open elected positions: President, Vice President, and Secretary.  Anyone interested in running for one of these positions should submit a statement of purpose (SOP) and brief bio by January 20th. Descriptions of each can be found below.  Elections take place January 23th – January 30th.  We’ll announce the winners at our chapter meeting [...]

Global-Ready Content Instructor: Katherine (Kit) Brown-Hoekstra The Localization Institute is offering 7 new technical writing online seminars, including a free introductory session. Learn how you can improve your contents global readiness while reducing localization costs. The Localization Institute is dedicated to bringing the same quality of information and instruction to our Online Training as we [...]

''講演 「グローバル時代のドキュメントの作り方・使い方」'' 講師：高橋慈子氏（株式会社ハーティネス代表取締役） ●内容 操作説明や製品紹介など、読み手の使用説明への接し方が多様化 しています。海外も含む様々な場で、紙だけでなく読み手が使いたい デバイスを使って、情報を引き出し、活用します。 このような変化の中でドキュメントの作成方法にも変化が現れてきて います。複数の拠点での協業や多言語展開を前提として作成、発行、 再利用、運営の仕方の動向について考察します。 ●講師略歴 東京農工大学卒。技術系出版社編集を経て、テクニカルライターとして 独立。1988年にテクニカルコミュニケーションの専門会社、株式会社 ハーティネスを設立。同代表取締役。 技術的な情報をわかりやすく伝えることをテーマに、書籍、Webコンテンツ、研修プログラムなどの開発、制作に関わる。数多くの企業や業界団体で、ビジネスライティング、ドキュメントの企画・構成などの研修を提供。 立教大学、慶應義塾大学非常勤講師、大妻女子大学特任准教授。 テクニカルコミュニケーター協会 セミナー部会委員。 情報処理学会デジタルドキュメント研究会幹事。 主な著書に「最新 ロジカル・ライティングがよ～くわかる本」（秀和システム）、「プレゼンに勝つスライド作成の技」（技術評論社）、「90分で学べるSEの文書技術」（日経BP社）など。 ※ウェブサイト /// 株式会社ハーティネス ///

Wish you had more time to deeply understand customer reasoning? Join Indi Young and STC for the live Web seminar on 12 January 2011.

Half-day user assistance workshop with Joe Welinske, Saturday, January 21, 2012 9 AM - 12 noon ET Editing Product Documentation in Wikis: Challenges, Opportunities, and Approaches, Thursday, January 26, 2012 11 AM - 12 noon ET Save the date: February 16, 2012, 6 - 8 PM ET

日時：2012年1月26日（木）15:45-20:00 場所：科学技術館内（6F：第3会議室） 案内図・交通： /// http://www.jsf.or.jp/map/ //// -プログラム 15:45-16:00 ''年次総会'' 16:00-17:30 ''講演'' 　　　題名：「グローバル時代のドキュメントの作り方・使い方」 　　　講師： 高橋慈子氏 　　　　　　　 (株式会社ハーティネス 代表取締役) 　18:00-20:00 ''交流会'' (科学技術館 B1F：ザ・スペース) 　　　1年に1度の、ビュッフェスタイルの親睦会です。 　　　例年、非会員の方も多くご参加いただいていますので、新たな交流 　　　や情報交換をしていただけます。 　　　もちろん、講演の内容やSTCの活動に関することも個別にお話いた 　　　だけますので、普段得られない情報にも触れることができます。 -会費 　・講演：4,000円、交流会：3,000円 　・当日会場にて、現金でお支払い願います。 　　(引き換えに領収書を発行します) -申し込み方法 　下記必要事項をお書きの上、NPO法人STC東京 事務局 宛に 　メール (stc@ci.seikei.ac.jp) にてお申し込みください。 　・お名前（ふりがな）： 　・貴社名： 　・ご住所： 　・Tel： 　・Fax： 　・E-mail： 　・ご参加の有無：講演（参加する・参加しない）　 　　　　　　　　　　　交流会（参加する・参加しない） 　・その他通信欄： 　お申し込み締め切り ：1月19日（木） みなさまのご参加をお待ちしております。

Registration for the 2012 Technical Communication Summit is now open. The summit will be held in Rosemont, Illinois, from 20 to 23 May 2012. The first 100 people who register before 31 December 2011 are eligible for the really early bird rate ($795 US for members). To register or for more information, see the STC website. The summits, which are the STCs annual conferences, are the largest gathering of technical communicators in the world. The Lone Writer SIG has had a strong presence at the summits for several years. We will publish more information on SIG events at the 2012 summit closer to the event.

TheLone Writer SIG website calendar has been updated for 2012. The calendar includes information on conferences, workshops, and other events of interest to lone writers.

Corrigo Newsletter Summary, December 2011 Hello fellow STC Technical Editing SIG Members! As the year 2011 draws to a close, the newly elected board members of the Technical Editing SIG for 2012 have been announced! Congratulations to the following election winners: Lori Meyer, Co-manager; Dan Riechers, Treasurer; Lara Tellis, Secretary; Andrea Wenger, Membership Manager. And, here's wishing everyone a wonderful Year Ahead! For other SIG updates, see our news page: http://stc-techedit.org/News NEWSLETTER ARTICLES This fourth Corrigo issue of 2011 provides an engaging set of editing-related articles that cull from the wisdom of experience and provide new learning. You wouldn't want to miss reading the articles! What's more, now you can rate as well as provide comments on the Corrigo articles! The new commenting feature also allows comments to Tweet, Facebook, Digg, and the like at once. SIG members as well as non-SIG members can post their comments. So, share your thoughts and let us make the most of our collective experience.

日時： 2012年1月11日(水) 19:00～21:00 /// 場所：八重洲倶楽部(八重洲地下街内)　第5会議室 /// 参加費： 2,000円/人 Networking Partyは、ドキュメント・翻訳業界を対象に、セミナーと親睦会を兼ねた情報交換の場を提供することを目的に開催しています。会員の皆様をはじめ、STCに興味がある方、人脈を広げたいという方ならどなたでも参加できます。 最新の話題だけでなく、一般的なセミナーでは聞くことができないような話題も入手できるこのNetworking Party。 知人、友人をお誘いして、ぜひご参加ください。 参加ご希望の方は、開催日の前日までにNPO法人STC東京事務局 筧（E-mail: stc@ci.seikei.ac.jp）までお知らせください。 みなさまのご参加をお待ちしております！

WritesUA features an article by Kathee Kuvinka on working as a lone technical writer in an agile environment. Check it out.

Company: STARA Technologies Location: Gilbert/Scottsdale/Yuma, AZ Type: Contract to possible permanent. Full Time/Salary/Exempt Duration: Task driven, up to one year Rate: Salary will be commensurate with experience Summary:  The selected candidate will handle program wide technical writing activities including proposal writing, technical and executive status/progress reports, Information Technology technical documentation, white papers, position papers etc. [...]

Every few years, new computer interaction paradigms are introduced. This webinar on December 14, 2011 will show how socio-technical design looks at the exchange of information within mediated communication networks, and sets the groundwork for group interaction within these environments.

In an effort to assist the GALA Standards Initiative with the Model Service Elements project, the ITC SIG posts this announcement/request for survey participation. The project aims to define standard service descriptions for the localization industry. We believe that this effort will help promote transparency and best practice for the industry and lead to better [...]

The Technical Writing 101 workshop was a success thanks to teamwork on part of our volunteers, says Manuel Gordon. Will you be the one to help our team with their next success?

Election results for the SIG for 2012 are in. Congratulations and welcome to the newly elected board members! The election winners include the following: Lori Meyer, Co-manager Dan Riechers, Treasurer Lara Tellis, Secretary Andrea Wenger, Membership manager These four SIG leaders, together with returning co-manager Carol Lamarche, will work together with a group of talented SIG volunteers to guide and develop the SIG in the upcoming year. Thanks to the new board members for their willingness to serve the SIG in 2012, and to everyone who voted and helped make it happen! Here’s to the Technical Editing SIG in 2012! Carol Lamarche and Jeff Japp Co-managers 2011

Setting out as a freelancer can be fraught with financial uncertainty. Financial expert Robert MacIsaac gave us the straight dope about how to plan a freelance career. Download the podcast.

Robert MacIsaac illustrated with a sobering barrage of practical advice that there’s a lot to consider before you throw off the shackles of the 9-to-5 job and strike out on your own as a freelancer. Read the full review.

­Please visit our new web site at www.stc-chicago.com. ­

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Company: American Express Location: Phoenix, AZ Duration: Direct/Permanent Rate: DOE Job Description Launched in 1997 Global Network Services (GNS) has become the premium network of choice for card issuers interested in establishing a high-quality payment card business backed by the global reach and brand strength of American Express. GNS has experienced significant growth over the [...]

Organizing help content so that users can both find and learn information often requires technical writers to break out of the traditional topic-based folders and move toward faceted navigation, search engine optimization, interface text, level-based help, and other methods for organizing content. Webinar Thursday, 1 December.

by Jen O Neill In this month’s Watercooler Webinar held by the Europe SIG, we discussed the various ways we can collect feedback from the global users of the products we document. Many of us write for audiences located across countries and languages. How do we find out if our documentation meets their needs when [...]

Presenter: Cynthia Jameson Topic: Organizing Help Content: Breaking out of topic-based hierarchies Time: 6:30 - 8:00 pm Texas Ranch Steakhouse 1310 West Sugar Creek Road Charlotte, NC 28262-4940 (704) 598-2215

The Nominations Committee is pleased to announce the election of our 2012 administrative council.  These STC Phoenix Chapter members ran unopposed and were elected unanimously: President:  Jan Kruse Vice President:  Miachelle DePiano Secretary:  David Goldberg Treasurer:  Kim Rosenlof Nineteen of 72 eligible members voted during the November 1 to November 8 election.  The election was [...]

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The 2012 STC membership season is now open! Renew your membership before 11 November, and youll be entered into a draw to win a new Kindle Fire. For more information, see the STC website.

World’s Most Continuous Celebration of Technical Communication The governor of Arizona, Jan Brewer, has honored us once again by proclaiming the week of November 6  12 as Technical Communication Week. Tech. Comm. Week is a special time of year in which STC members and others celebrate the value of technical communicators, and also raise [...]

Mobile devices are everywhere – but how effective are they as learning devices? Brent Schlenker, fresh from the DevLearn 2011 conference in Las Vegas, will answer this question and many more, at the quarterly STC Phoenix chapter meeting. What better way to celebrate Arizona's Tech. Comm. week than with your fellow technical communicators!

Anne Gentle Presents "Documentation Strategies for the Social Web" Election--Open Positions: A Message from the SIG Co-Managers Editing for Accessibility: Recording Now Available Sign up for the SIG discussion list!

The 2012 season for STC membership is now open! The Society for Technical Communication provides professional development, connections, education, and so much more. And with the new MySTC Network, connecting and collaborating with colleagues is even easier than ever before! So join or renew today, and be where it all comes together. Already an STC member? You can add the Technical Editing SIG for only $10 more! Learn more about STC membership...

The 2012 season for STC membership is now open! The Society for Technical Communication provides professional development, connections, education, and so much more. And with the new MySTC Network, connecting and collaborating with colleagues is even easier than ever before! So join or renew today, and be where it all comes together. Already an STC member? You can add the Carolina Chapter for only $25 more! Learn more about STC membership...

GALA is preparing for its conference in Monaco next year. See information and the call for papers here: http://gala-global.org/conference/

日時： 2011年10月26日(水) 19:00～21:00 /// 場所：八重洲倶楽部(八重洲地下街内)　第6会議室 /// 参加費： 2,000円/人 Networking Partyは、セミナーと親睦会を兼ねた、ドキュメント・翻訳業界の人的交流の場を提供することを目的に開催しています。会員の皆様をはじめ、STCに興味がある方、人脈を広げたいという方ならどなたでも参加できます。 今回は、ゲストスピーカーに尾﨑勝一氏（株式会社IHIジェットサービス）をお招きします。「わからないことが楽しい？ある多言語の世界（仮題）」をテーマにスピーチしていただきます。 翻訳・ドキュメント業界の最新の話題だけでなく、一般的なセミナーでは聞くことができないような話題も入手できるこのNetworking Party。 知人、友人をお誘いして、ぜひご参加ください！ 参加ご希望の方は、開催日の前日までにNPO法人STC東京事務局 筧（E-mail: stc@ci.seikei.ac.jp）までお知らせください。 みなさまのご参加をお待ちしております！

The Nominations Committee is pleased to present our slate of candidates for the STC Phoenix Chapter election.  Elected officers will serve from January 1 through December 31, 2012.  A link to the online ballot will be emailed to all current chapter members, except student members, by November 1.  You can vote in the election from [...]

The Carolina chapter proudly presents the latest edition of the Carolina Communiqué, the chapter's online , wiki-based, award-winning newsletter. Articles include the following: An Accidental Affair - (Christina Eftekhar) From The Editor's Desk - (Sheila Loring) How To Encourage Good Use of SharePoint - (David Dick) Klout: Should You Be Measuring Your Influence? - (Jamie Gillenwater) President"s Message - Fall 2011 Programs - (Andrea Wenger) Three Components of Writing Skill? - (Mark Baker) http://newsletter.stc-carolina.org/HomePage

SpeedCon: Unconference on Communication with NC State SIGDOC Chapter Joint Event: STC Carolina Foothills Region and STC Clemson Student Chapter Call for Entries: Chapter Competitions Competition Judges, Sign Up Now! Welcome, New Members Details...Details... STC Carolina Competitions

by Jen O Neill We’re increasingly hearing about how important it is for us to manage our terminology as it impacts documentation quality, translation cost, branding and customer satisfaction. It’s no secret that most terminology problems start in the source content. Unfortunately the inconsistent use of terms in user interfaces, online and printed documentation, marketing [...]

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